Returns information
If you wish to return an item due to a complaint or an error on our part, we will of course provide you with a free return label.
If you would like to return goods for other reasons—for example, because you don't like them or you ordered too much—that's also possible. In this case, you will be responsible for the return shipping costs. You have three months to return the item.
If you have a customer account with us, you can easily initiate your return by clicking the “Request a return” button in your profile.
Return address:
Nitiknitti
Anita Freitag-Meyer
Clüversweg 6
27283 Verden